Fake News - they don't practice what they preach - Director Upwork Employee Review

1.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

What the CEO and LT share about company culture, mission and values are inspiring. They are fantastic at selling the story; if only it was true.

Cons

People seem nice overall but there are definitely snakes in the grass and a significant amount of politics and bureaucracy. Employees work extra long hours with no reward or recognition. The culture in marketing is toxic and unbearable with leadership not driving a strategy, every team being siloed, and complete lack of integration across all the marketing teams. Marketing is driving our story and growth instead of product, which seems backwards. The team is cliquey and you are either in or out depending whether or not you were recruited from Robert Half. Colleagues are hanging in just to have a job but are overworked and under appreciated. Everyone seems stressed out and miserable. There's a push for diversity and inclusion but the system itself is biased and the goal to grow the company (clients and freelancers) focuses on the US, whereas the mission is aimed at global audiences. They are working at cross purposes.

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Upwork Response
5y
I'm so sorry to hear that your experience has been disappointing at times. While we're excited about the growth of our company and our platform, we also recognize that growth brings growing pains and that we must tune our processes along the way. We have launched important initiatives recently to address team member feedback such as yours, and look forward to seeing improvements for those team members who have experienced frustration. I'm happy to connect to discuss further. - Alexis

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