Still trying to figure it out - Sales Upwork Employee Review

3.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice diversity program, good values. The leaders do care, and your voice can be heard if you work and put in the time. Recognition is good.

Cons

The Enterprise new business team (AE, BDR) is very much still figuring it out. BDR books are very messy and lack direction. Majority of AEs did not even hit 50% of quota in 2020. Whole sales org went through a huge layoff and restructure, eliminating 60 roles to focus on bigger enterprise. Performance plans are a big part of the culture. Leaders work hard but lack experience. Its a tough sell with not as big a market as the company first predicted and now they're paying for it. If you're a good enterprise level sales rep, you'll make more money pretty much anywhere else with less of a struggle. If you're a BDR, there is a limited career path here with many people in front of you to get promoted.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work at

Cons

Back to office, 3 days a week office.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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