Cutting Edge Solution, Great people, Unlimited learning - Account Manager Mid Market Upwork Employee Review

5.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Through managing clients across all industries and business functions, working at Upwork provides you the opportunity to learn and improve your business acumen every single day. The Upwork solution can be incredibly impactful for clients, when leveraged strategically. This makes the job challenging, and rewarding. The potential of this company and its place in the future of work is tremendous.

Cons

Changes take place often, however, they are usually for the best interest of the company, the clients and the employees. The role is challenging at times, but ultimately very rewarding. Upwork has grown very quickly, so I can forsee it becoming more competitive to advance within the company. However, there are consistently new openings within the sales org that should continue in tandem with company performance.

Explore other reviews about Upwork

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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