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      Upwork reviews

      Great platform concept, poorly run - Anonymous employee Upwork Employee Review

      2.0
      Feb 25, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including unlimited paid time off, opportunity to work remotely

      Cons

      Departments do not work together cohesively, leadership cherry picks from the glint surveys. Some managers are not leadership material, just micromanagers with a title

      Explore other reviews about Upwork

      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      1
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