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The UPS Store

Part of UPS

Is this your company?

Customer service and some manual labor - Associate The UPS Store Employee Review

3.0
Oct 1, 2012
Recommend
CEO approval
Business Outlook

Pros

I started working here after leaving college and it allows me to live decently, if paycheck to paycheck, in San Diego. This job is easy most of the time once you get the basic operations down, and some days there is a lot of down time. I get along with my coworkers and managers most of the time.

Cons

Customers can get under my skin and there are some high stress situations concerning high revenue projects. There is very little opportunity to move up in the company since it's a franchise, so it's hard to imagine anything long-term career wise. Schedules can be unpredictable and frustrating, as anyone who has worked in retail of any kind will know.

Explore other reviews about The UPS Store

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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