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The UPS Store

Part of UPS

Is this your company?

Franchise Experience - Customer Service The UPS Store Employee Review

3.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some owners will have better benefits than others

Cons

Corporate has the final say over a small business

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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