Best Place To work - Customer Service Representative (CSR) II T-Mobile Employee Review

5.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Great atomosphere Good Money Room for advancement Benefits to fit all purposes

Cons

Need more ways to earn PTO

Explore other reviews about T-Mobile

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The Culture & the people

Cons

AE and Upper management Turnover

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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