T-Mobile lacks direction and supportable operations - Manager III T-Mobile Employee Review

2.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The cost of phone service for employees is great. The people are great to work with and there are a lot of really talented dedicated people there.

Cons

Management does not have any clue how to build a supportable infrastructure. All the products are outsourced and there is a complete lack of thought on how to build an infrastructure vs just rolling out a new feature. Things are expected to be status quo in support, but the operations teams take the brunt of mistakes made by engineering.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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