Fun, laid-back atmosphere with a lot of changes! - Retail Sales Associate T-Mobile Employee Review

4.0
Apr 1, 2013
Recommend
CEO approval
Business Outlook

Pros

fun atmosphere, easy to sell, managers are always there to help, sales goals are beyond achievable, everything is changing right now - no contracts, full price devices, iphone 5 ... we are going to get a lot more customers which means more $$$ - the company keeps it real with it's customers and overall makes it easier for the sales associates to have the opportunity for a lot of sales!

Cons

took away the phone discounts for employees, raise freeze right now, lowest paying out of all the cellular providers, takes a while to move up in the company

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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