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      T-Mobile

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      T-Mobile reviews

      Technical Support - Technical Support Specialist T-Mobile Employee Review

      5.0
      Jul 5, 2012
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, consistent work schedule. I always gets 2 days off in a row and holidays are either off paid or worked holidays are 2.5 times pay.

      Cons

      Stress and constant change of procedures. A lot of micromanagement and this job simply keeps you on your toes when trying to adapt to change.

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      5.0
      Jun 18, 2026
      Rsm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always changing atmosphere no day is the same

      Cons

      Depending on leadership not a lot of recognition

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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