High sales pressure for lower commission. - Mobile Expert T-Mobile Employee Review

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits. Healthcare coverage is phenomenal and fairly inexpensive. Salary is good, but stagnating.

Cons

You're tracked on dozens of different metrics to the point where doing the right thing means you'll get punished and potentially written up. It'll also likely cost you some commission. The ME role is very obviously being phased out in favor of the mobile app. There is zero realistic growth opportunities beyond the retail level. You will not make it beyond the store. Competition for District manager/market manager roles has dozens if not hundreds of people competing for few roles.

Explore other reviews about T-Mobile

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Always changing atmosphere no day is the same

Cons

Depending on leadership not a lot of recognition

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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