managers pet company - Staff Software Engineer ServiceNow Employee Review

1.0
Apr 8, 2019
Recommend
CEO approval
Business Outlook

Pros

RSU is the only thing which was good in India office

Cons

This is a managers pet company where you are horse with lot of nuts till solution is not scoped, after that your work will be taken and some else will be travelling to convince that its his achievement to show case and with higher management in place those guys who didnt even contributed a single line will teach you about the work you spent around 12-16 hours everyday. And to surprise you more when you question them they will tell you that who told you to write ppt's and documents, literally meaning dont present your work dont log what you do be a pet of your manager in a technology company and stink like them with no ethics. Not sure why they are hiring managers when their are engineers who can self manage, if they dont perform anyhow they will be fired so not sure.why need managers in India where ethics does not exists. Hire a tech architect who can lead with example and keep track of work.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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