Chaotic, poor standards, sloppy delivery, average colleagues
Santander Response
2y
Thank you for taking the time to share your current thoughts and feelings on being part of our community.
We would certainly encourage you to share these with your line manager and through the Your Say survey so we can see how we can address these with you. Thank you for speaking up.
Explore other reviews about Santander
5.0
Mar 5, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Bonus based on performance.
The company always put on events for the employees.
Great work environment
Cons
Work long days. And sometimes weekends.
Not much room for growth
Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.
Cons
Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.