Worst place I have ever worked. - Mortgage Advisor Santander Employee Review

1.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

There are none I can think of!

Cons

Recruited as a mortgage adviser under premise there was very little paperwork and there was a great bonus scheme. Both of which were untrue. I worked regularly through my lunch and came in early/stayed late every day even giving up my day off to see more clients as I was put under SO much pressure from both the regional manager and branch manager. Disgusting place to be.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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