Don't work here - Personal Banker III Santander Employee Review

1.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Misery loves company, so if you want to work here you will probably make friends because everyone is so miserable that they ban together against upper management.

Cons

Worst and most negative environment I've worked in, and I had been in a commission only position prior. The mircromanagement is out of control and training is a joke. They hire previously trained sales professionals and then ruin their spirit by running them into the ground. They will find a reason to fire you if they do not like you personally. I've seen this happen 3 times. When I gave my notice I was in the top 20% of the district and no one said a word. They only care about sales numbers and have forgotten how to treat people. Any platform position in the branch is no better than working at the mall. The right hand and left don't speak so as an employee you can't even solve the issues at hand. And believe me there are countless issues in management not to mention the actual system issues which prohibits you from doing your job.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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