Couldn't care less about employees - Anonymous employee Santander Employee Review

1.0
Feb 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of smart individual contributors at the employee level. There were some "fun" events every quarter.

Cons

Management has no problem setting unrealistic deadlines for IT delivery and then expecting night and weekend work in order to meet the deadline. Bonus levels are dictated based on how much you "brown nose" and/or how well your manager likes you. Pay rate is below market. Office location and setup is terrible and done on the cheap - packed like sardines in a tin can. Micro management runs rampant. Directors like to play games and threaten "to bring in HR" for any little issue or perceived problem. Border line racism for non-Indian employees. VP's simply look the other way if things go bad. Managers still have to "approve" your vacation days. Gossip and infighting about little things are common. Why people tolerate this environment is beyond me. This is not a healthy employee environment.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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