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Samsung Electronics

Engaged Employer

Shocking - Case Manager Samsung Electronics Employee Review

1.0
Jun 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay was decent. Olympic park is a nice place to work.

Cons

The worst systems I have ever used in my life. CRM system over 30 years old. Some departments trying to operate as a contact centre but does not have adequate technology for staff to do the best job they can. Working off only one screen from a laptop that is over 8 years old (Samsung don't make laptops anymore) This is the worst company I have ever worked for. Being a technology company I was so surprised by the archaic systems and processes used.

Explore other reviews about Samsung Electronics

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent management. Smart people. I feel safe there. They take reports seriously and thoroughly investigate wrongdoing and take action to protect employees.

Cons

None. It’s the perfect employer.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great products. Everyone gets to travel at least once per year.

Cons

Low pay compared to top US electronics companies. Strong culture of favoritism — managers rarely promote on merit and frequently move the goalposts for employees outside their inner circle. Colleagues and managers regularly take credit for others' work. I personally witnessed and experienced what I believe to be gender and race-based inequities in how employees are treated and evaluated. HR was unresponsive when issues were raised.

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