A masterclass in corporate gaslighting - Senior Level Role Safelite AutoGlass Employee Review

2.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay and able to work from home.

Cons

I've only worked here for 10 months and I'm already on my third boss. Leadership constantly reassures us that the business is doing well, yet there have been "budget-related" layoffs at the beginning of every quarter this year. They called one of my colleagues to tell her she was being laid off while she was out on PTO; and from what I've heard, that's not the first time that's happened. Because of all the layoffs and the near-constant reorgs, the roles and responsibilities of each team are unclear at best. Goals are always shifting to satisfy random requests from leadership — requests that often go against findings from UX/customer research and general common sense. Projects move at a snail's pace on a good day because the review process is built around leadership's lack of trust in the executional teams. If projects don't get stuck in review for weeks on end, they're either blown up or killed. Larger team meetings tend to be aimless or put on solely for the sake of corporate theater. None of this is that surprising considering this is a huge corporate office, but this kind of behavior coupled with the rhetoric of being a "people-powered" company can make you feel like a crazy person.

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Safelite AutoGlass Response
1y
We are sorry to hear about your negative experience and take your concerns seriously. We understand the challenges posed by frequent changes and are committed to improving our communication and processes to create a more stable and supportive work environment. We would appreciate the opportunity to discuss and address your concerns further and invite you to reach out to PeopleDirect@Safelite.com or your People Business Partner.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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