Could be a lot better. - SSR - Support Services Representative Safelite AutoGlass Employee Review

1.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a job and that's about it.

Cons

The pay come on McDonalds pays more and gives raises more often. The constant coaching to sale wipers and force people to make an appointment. If internet is down or their system has issues it counts againt your attendance. Then they take your PTO so is you have to be out that day will count against you as well. The health insurance is over priced and not worth the cost we have to pay. Their is no opportunity for advancement in the company no matter how much the higher up's say their is to the new hires. Calls ar gone over with a fine tooth comb to find what you did or said wrong to keep up in check or stress you out if the coaching doesn't do it.

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Safelite AutoGlass Response
1y
Thank you for being a part of the Safelite team, we appreciate you providing feedback on your experience. We're committed to focusing on the total compensation package, including health and wealth, and will continue to evaluate our pay based on market assessments. If you'd like to provide additional insight please email PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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