Does not value you as an employee - Customer Service Representative Safelite AutoGlass Employee Review

1.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The training was good very helpful to prepare you.

Cons

You get more help in training than you do when you start work. They do not care about work-life balance. Very hard to move up and advance.

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Safelite AutoGlass Response
1y
Thank you for taking the time to provide feedback. We want to invest in our most valuable asset, our people, and strive to provide opportunities as we continue to grow as an organization. If you have ideas for us to implement based on your experience, please email us at PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
2w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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Safelite AutoGlass Response
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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