Poor management from top down. - Technician Safelite AutoGlass Employee Review

1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Van to take home, weekly pay.

Cons

Management is pathetic. 90% have never installed a glass themselves. Once they got the new ceo, the company became horrible. The greed and shady culture she created has trickled down and sucked all the life out of what once was a fun job. We used to have team building events, company outings and breakfasts. All of that is gone now along with the morale. All Management cares about is money by price gouging the insurance companies and cash paying customers in order to inflate the company's profits before going public. They stole 1000s from their veteran technicians taking away as much as 10$ an hour by demoting them under unfair circumstances. Give raises to the trainees while not giving anything to veteran techs who have given their all already to this company. If they led men into battle, it would be a massacre every time. You have no name here. You are and always will be, just a number. No longer a career but just a job and a paycheck. Slave driven, cold heart and can-get-over-on-you mindset is their motto so get used to it.

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Safelite AutoGlass Response
2y
We appreciate you informing us on your experience and take these concerns of our leadership very seriously. Please email PeopleDirect@safelite.com with a detailed statement of your concerns so we can address the situation.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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