only a good job if you enjoy sales - Telephone Sales Representative Safelite AutoGlass Employee Review

2.0
Oct 8, 2010
Recommend
CEO approval
Business Outlook

Pros

steady work, good pay if your a good salesman. overtime opportunity

Cons

very micromanaged. you are told more of the bad you do than the good. there is no leeway for being even 1 minute late or calling off for sick purposes. they care about sales so you automatically get an occurrence for very little things. it seems like everyday the supervisor who you never really speak with or know only talks to you when he has another occurrence for you to sign. everything is based on a computer system, from time in/out to requesting days off. the computer system is not very good and very imprisonable. If your used to having interaction with your boss and fellow employees this is not a job for you. the calls are non stop and everything is by a script. if you dont read the script verbatim you get written up. the whole pay commission is a joke and is designed to take money away from you and give it to the big dogs. they computer system is flawed and designed to benefit the company in not paying you commission. they want you to make enough sales to keep money flowing in but not too much to get any money for yourself... they are constantly hiring because the turn over rate is huge. more than half of the training class i was hired in with have already quit and im about to that point myself... lastly, when you first get hired they bate you in telling you they hand out gas cards all the time and they are constantly giving away free stuff to employees. they also said the majority of the staff is making commission. all of that was pretty much a lie. remember these people are salesman and know how to draw you in. i have never seen one gas card or anything else passed out to any employees, even the ones who are doing really well. less than half of the team im on makes commission so that was also a lie. if you enjoy being a salesman you may really like this job, but if not then most likely you will be quitting in a couple months if you can afford it.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

See reviews by: Helpful|Rating|Date|All