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      Safelite AutoGlass

      Engaged Employer

      Safelite AutoGlass reviews

      Waste of time - Customer Service Representative Safelite AutoGlass Employee Review

      1.0
      Feb 14, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is pretty good for call center work Location and building nice to work at Some of the people are nice

      Cons

      Micromanaged, Nit pick your work, will find anything to keep you from scoring 100 on call monitors. If they don't like you they will lie to get you terminated from your job. Not to be trusted. The so called job coaches have less experience than most employees and sit there and tell you how to do your job. Not a good place for a career.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 19, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

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      Safelite AutoGlass Response
      1w
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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