Technician - Technician Safelite AutoGlass Employee Review

3.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Growing company despite the bad management and low profits this year worldwide. Safelite is owned by Belron who is a worldwide company and doesn't just depend on sales in the U.S. They do teach technicians how to give good customer service.

Cons

This is fraternity style management. Some of the best store managers are gone or leaving because they don't fit in the clique. There are really bad decisions being made at the top level in this company and it is not for the better. Some of the best sales people were laid off and some of the best technicians are no longer here. Makes no sense at all. The best performers do not get recognized and are leaving. You are expected to work all of the time, including weekends for charity organizations, all for the upper management's ego while they golf.

Explore other reviews about Safelite AutoGlass

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

avatar
Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

See reviews by: Helpful|Rating|Date|All