Decent - Customer Service Representative Safelite AutoGlass Employee Review

2.0
Mar 28, 2012
Recommend
CEO approval
Business Outlook

Pros

The compensation for part time sales representatives is good if you can sell. If you go full time the benefits are good. The managers on the sales floor all all very nice. Some extra well meant things ie: a day off to volunteer for a charity of your choice, you can order packages of local grow vegetables, and grass fed beef.

Cons

The company makes frequent changes that affect they sales representatives ability to make commission. The higher management also does not feel obligated to inform these representatives either. The management team is very unforgiving of any tardiness. Also it is bad to call off a day even if you are sick.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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