The pay lured me in, but in the end it wasn't worth it. - Customer Service Representative Safelite AutoGlass Employee Review

1.0
Jan 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Overtime was available, raffles for working extra hours, computer system was relatively easy to use, they offer full time benefits, they offer part time schedules and good pay for customer service, opportunities for slight pay increases, easy to get by without much effort.

Cons

Very limited advancement opportunities, no personal or professional development opportunities, limited time to interact with or build camaraderie with co-workers, difficult to request time off, horrible part time benefits, stressful work environment, frivolous rules which don't apply to everyone, supervisors give incorrect/unhelpful information, upper management has a disconnect with the realities of the job when making rules and regulations, very high turnover.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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