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      Safelite AutoGlass

      Engaged Employer

      Safelite AutoGlass reviews

      Expect back to back calls and rude customers - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      3.0
      Nov 25, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provided full time 3 week training. You do have to pass assessments to keep the position. They were kinda strict on restroom breaks but can depend upon the trainers.

      Cons

      Was not flexible with time off. If you experienced WiFi issues past 30 mins you had to call off the rest of the shift which accumulates points.

      avatar
      Safelite AutoGlass Response
      7mo
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 19, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      2w
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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