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Rocket Software

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Empathy, Humanity, Trust & Love - Senior Customer Success Manager Rocket Software Employee Review

5.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

This company lives buy its 4 rules, Empathy, Humanity, Trust and Love, and honestly when I first started here, and hearing these words, I thought they were all brainwashed, but when I started seeing what they actually mean, both being used with customers as well as colleagues, it becomes clear they do believe in them, and it really shows, and it quickly spreads to others who join, either by employment, or other business partnering transactions.

Cons

initial onboarding for newer departments could be better with more training/ one on ones.

Explore other reviews about Rocket Software

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for! Truly live their values.

Cons

No cons! Love working here.

3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Depends on which team you join. Some teams are well organized, have proper planning, and have realistic goals. However, I was switched to a different team that was absolutely disorganized. Managers had no idea what they wanted.

Cons

Low pay in the industry, and it is not well-organized.

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