Great People, Unreal Technology, not so good location. - Engineer Ricoh Employee Review

4.0
Apr 26, 2025
Recommend
CEO approval
Business Outlook

Pros

1) The People. While every company has it's good and bad employees, the Boulder team is more like a family than any other large company I have seen. The Boulder Campus is mainly made up of Hardware and Software Development, Quality Development, and support teams. There is also an arm of the Sales and Marketing group, and an education center for training Ricoh personnel on the large continuous forms and cutsheet printers. 2) The office structure is newly renovated open spaces and the printer development labs, 3) The technology being developed and used by the teams is just amazing. When you see photo quality printing at 50 - 220 meters a minute, on both sides of the paper, it's just Wow to see. 4) There is constant opportunity to grow, take courses through the Ricoh Learning Institute, a focus on novel / patentable ideas, and just a desire to see what the staff can come up with as far as new ideas to help sustain and grew the business. 5) It is not a startup with an unknown future, it's one of the top printing groups in the world. 6) Depending on your role, there is still a remote / hybrid work policy.

Cons

Things that are not so great: 1) While the office space has been remodeled, the buildings are from the original manufacturing days of IBM. And with the fall of IBM, the real estate has really suffered. I remember driving by the complex as a kid, seeing thousands of cars, now, you might see a hundred on a good day. 2) Direction of the development group appears to switch direction at the drop of a hat, and only a very few people know why. Not sure who decides what is next, but the delivery times can be ridiculous based on how often the plan changes. 3) The reduction in foot print has forced almost the entire development group into cubicles. No matter what someone tells you, you are NOT more productive in that environment, gone are days where you can close a door and work, now all I hear is everyone talking and being collaborative (just socializing for the most part), I find it hard to focus on the complex problems we are trying to solve.

Explore other reviews about Ricoh

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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