If you just want to coast, this is the company for you - Specialist Ricoh Employee Review

3.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Casual dress code, most people are generally friendly, it's near some great little restaurants in Lawrenceville/Dacula for lunch, great health insurance

Cons

Pay is very low, there is absolutely no consistency or stability with management, there is no advancement, the technology is from the dark ages, there's absolutely no encouragement of innovation despite what all of the motivational posters on the wall say, they refuse to work on efficiency or actually solving problems, it's all very "well we've been doing it this way since 1855 so we're going to keep doing it that way", incompetent people are kept in their positions just because they've been here since the dawn of time.

Explore other reviews about Ricoh

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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