We are not a Car Sales Man - Senior Technology Systems Specialist Ricoh Employee Review

4.0
Jul 31, 2009
Recommend
CEO approval
Business Outlook

Pros

Lots of Training and Respect from other employees.

Cons

Horrible senior management. They have no clue of what new technology is about. They still rely on copiers and printers while we are in the IP world. They expect you to wear a tie which makes you look like a clumsy sales person. The Japanese should start learning the IT culture. Neckties are completely obsoletely and a joke to many customers.

Explore other reviews about Ricoh

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for long term employment, able to grow with company if chosen, great benefits and learning opportunities

Cons

Health insurance has increased a bit but various plans to choose from

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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