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      Ricoh

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      Ricoh reviews

      Disappointing end to a promising start - Anonymous employee Ricoh Employee Review

      2.0
      Oct 8, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to work with the Oracle system and expand my personal knowledge base. I didn't like it, but at least I am familiar with it enough to take that knowledge somewhere else. I liked most of my coworkers that I interacted with via email and in person. Most cared enough to be very helpful.

      Cons

      There are some within the company structure that feel that we are in battle to see who will come out on top, instead of seeing the bigger picture, that we are ( or were) one company. The IKON vs Ricoh, us vs them mentality is quite tiresome and childish. For it to be allowed as long as it has is frustrating. Also, there seems to be different standards that apply to different locations.

      Explore other reviews about Ricoh

      5.0
      Jan 22, 2026
      Digital services intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved it. It was a great company to work at

      Cons

      No cons. I had no complaints at all.

      3.0
      May 26, 2026
      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

      Cons

      • They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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