Disappointed and would never recomend this place to anyone! - Account Executive I Ricoh Employee Review

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Learning about the latest technology that helped business grow and develop practical cost effective solutions. The people I worked with and all that helped me be successful at my job. Benefits are very good.

Cons

After years of service, myself and hundreds of AE's get laid off. We are offered a severance package that, at first glace, seems as if they respected our time with the company. That unfortunately was not the case and let me explain. Ricoh sold our division to a dealer. For us to receive the severence, you are required to interview with the new company. If you don't, no payout, no choice. If you complete the interview and are offered a job and don't take whatever they give you, no payout. Only if you interview and are not selected do you get the payout. How is that fair? How does that show your respected the time your employees put in? You hold us as a perpetual hostage for you to save a few dollars? Ricoh took pride in being a company that cares, but you have to "look at the fine print" to see how shady they really are.

Explore other reviews about Ricoh

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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