Worst Job Ever! - Customer Service Representative Revolut Employee Review

1.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Brand Recognition Across Poland and EU.

Cons

Toxic company culture and poor working environment. Team leaders are too young and inexperienced with no emotional intelligence . Use of aggressive verbal and written communication is thinly veiled as being "To the point. Virtually no body is able to communicate in English effectively which leads to absolute chaos across all departments. Teams do not know how to work together. Huge amount of people are depressed or suffering from anxiety. Overall very depressing. No job security.

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Revolut Response
5y
Hello, thank you for sharing your experience. Revolut's fast-paced, challenging work culture refects its youth and ambition. It's an exciting place with a rate of achievement and experience in which many people thrive. We never want that ambition to be at the expense of our people. While we share great ambitions, we also share a culture where we try to support our employees to be successful. Our speed and ambition can demand a lot. Most Revoluters thrive on their shared aims and achievements but we know that it might not be for everyone. We have a very open culture and we encourage everyone to discuss any issues they have either with their manager, function leader or HR. We're sorry it didn't work out for you and we wish you the best in your next role.

Explore other reviews about Revolut

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Cons

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly challenging culture that values your work

Cons

Not for everyone. There is a high bar in performance and all are expected to excel at work.

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