Broken platforms and now broken culture - Senior Software Engineer Rakuten Employee Review

2.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Fair pay, interesting issues to work on

Cons

New ex-Silicon Valley top managers are destroying the company culture with their rudeness, unnecessary stress and pressure, used to be a cool place to be despite broken internal tools and very absent management, lots of bottom-up efforts from willing employees driving the business to success, now only stressed out folks who can't execute because of broken tools and random deadlines with people shouting at them

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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