Ambitious company but ultimately not very good at what they do - Anonymous employee Rakuten Employee Review

- zero career development - mediocre management and low skill level of employees in general - company attempts to mimic more successful competitors without understanding why their systems work - englishnization leads to entitled foreigners and resentment amongst the japanese staff - cafeteria's draconian rules - all departments are silo-ed, political in-fighting, zero cooperation - company preaches strong business ethics, does not always practice them, too many people do not buy into the company culture