Not that bad. - Director Rakuten Employee Review

4.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits +++, environment, flexibility, future growth. There are negative reviews from the UK, but these folks in Salt Lake are top notch!

Cons

Some issues with overall direction, but expected when a company is growing.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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