Hiring foreigners but don`t know what to do with them... - Sales Consultant Rakuten Employee Review

1.0
Aug 16, 2013
Recommend
CEO approval
Business Outlook

Pros

- Good for finding the next job since it is a highly valued company in Japan. - The network you can build up (however, high potential people leave the company fast) - Free lunch

Cons

- No career development at all! (Assignment is random, no logical explanation for decisions) - Incapable mid-management (people that got in during the extreme growth fail to take it to the next level) - First 40 hours of overtime are not paid. - Useless (morning) meetings. - KPI makes people blind (majority is focused on own KPI, nobody cares about the sustainability of the brand or any other long term goals) - Terrible bonus (its getting lower every 6 months) - English is NOT the corporate language... unfortunately.. everything is still in Japanese. - Bad pay (salary will not increase, absurd high KPI`s feels like an easy trick to cut labor costs) - Paradoxical in-house brand concept.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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