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      A good place to work - Anonymous employee Rakuten Employee Review

      3.0
      Jun 8, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement is possible if you work hard in several positions. Lateral movement is also possible and the people there are great.

      Cons

      It's corporate, so the same limitations apply as opposed to startup mobility.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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