Apply to Rakuten India - you will love this company! - Anonymous employee Rakuten Employee Review

5.0
Apr 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been working at Rakuten India for more than 3 years now and I absolutely love it. The people, culture, management, and work/life balance are all incredible! The company cares about its employees and goes above and beyond to create a positive work environment. Lots of room for advancement and growth within the company. Since this is a Japanese company, everything is based on trust factor. You get new projects from Japan based on trust, they interact with you based on trust. So, in order to build the trust, it takes time. For some employees, especially who doesn't care about cultural differences, this can be very frustrating and challenging. Even if there is an easy way to do things, you gotta follow the set procedure, but there is a reason for each procedure and once you understand it, you won't find any reason to complain. And once you're in their trust books, it's easy for you to interact with them and the Japanese will go to any extent to help you. You get to learn the real meaning of work ethics, principles etc if you really care to understand Japanese way of doing things. You need to have lot of patience. As every startups, there were initial hiccups, but now things have changed in Rakuten India and the company is on the ascendant: lots of growth, lots of cool new projects, tons of interesting work and opportunity.

Cons

If I have to say, there are few, but that's part of the fun, if you look at it the right way. So, I don't have anything bad to say about our growing company.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers great benefits and perks, and the overall work culture can be fun and social. When I first joined, it felt like a positive place to work and a good environment to learn. It’s a solid company to start your career, especially if you’re early on and want exposure to the role.

Cons

While the experience started off strong, there was very little room for growth long term. Opportunities were not distributed equally across the team, and favoritism was noticeable at times. The same individuals were consistently praised for simply doing their jobs, while others’ contributions were rarely acknowledged. The team culture could feel very cliquey, and if you weren’t part of the “favorites,” it was difficult to be recognized or considered for new opportunities. Although leadership often spoke about internal growth and mobility, in reality those opportunities felt extremely limited. Once you’re placed on a team, it’s very hard to move into something new or grow beyond that role. This is a good place to start your career and gain experience, but not a place I would recommend staying long term. If you’re looking for growth, development, and mobility within the company, you may find yourself feeling stuck.

3
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