More reward for workingh hard needed - Order Management Quest Software Employee Review

1.0
Oct 21, 2020
Recommend
CEO approval
Business Outlook

Pros

- In my first 4+ years in this team, the team work ethic, the training and learning offered and the team first focused were of the highest order I have come across. - You were trained in how to effectively carry out your role and when you demonstrated you were good at the role you were trusted to carry out the role professionally with minimal hands on interference from management. - There was buy in from all team members to support each other and do their share of the work to avoid too much pressure on any one member. This lead to a social as well as professional appreciation of the team and the environment it created.

Cons

- In my final 2 and half years at Quest the positive and supportive envoronment I mentioned in my pros changed dramtically, post a team merger, to a quantity driven and robotic envrionment where the same team first focus and social integration was not fostered. - New team members were no longer given the training and lead in time in terms of getting up to speed with the volume of work expected. This lead to a culture of fear and fear of making mistakes among newer personnel, meaning senior personnel had to consistently chase to ensure the workload was more evenly shared only for the situation to revert a few weeks later. - As time wore on senior personnel, who were not managerial favorites but were hard working, found recognition and reward for contious hard work minimal to non existent. There seemed to be more concern about the occassionl unhappy external stakeholder comment in their interaction with the team than focusing on the positive of the good work that those team members were doing on both day to day matters and high impact projects. - I wish my former colleagues the very best. However, I am very happy I am no longer in that environment which given my years of previous happiness mentioned in the pros section I feel should underline the environment now in place in the team.

Explore other reviews about Quest Software

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Driving change. Empowerment.

Cons

There is a lot to work on to accomplish the goals set out by leadership.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The new ELT has been making a lot of changes to shift Quest to newer products, focus, and GTM strategies. This has been much needed, and the future looks much brighter. Regardless of the changes, the culture of respect and inclusivity and people-support has remained. I would refer Quest as an employer, especially the Legal department, to anyone I know.

Cons

As with any period of changes and redirected focus, there has been some turmoil in reductions, tool/platform changes, etc. This would be a tough environment for anyone who has trouble adapting.

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