Choose any other software company out there!! Trust me you do not want to be at Quest - Inside Sales Representative Quest Software Employee Review

1.0
Jul 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Great office location, very friendly co-workers, decent benefits.

Cons

I recently left Quest for a much better paying technology sales job. They are currently holding my last pay check hostage, and have informed me it will take 3 months to be paid my final commission check. When I requested a call from someone in HR, I was completely ignored. This issue is really just the cherry on top of a terrible working experience at Quest. Honestly, do your self a favor and take any other job possible. You will be treated like an entry level employee. Expect to be micromanaged to sell an out dated, over priced software. They do not respect work life balance and during my time I saw reps fired for needing time off to attend doctors appointments and family responsibilities. If you do take a role at Quest, please be warned and also prepare to have your money held hostage.

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Quest Software Response
6y
Dear Former Employee, I'm so sorry to read your comments and would be happy to address some of these things with you via email if you prefer. On the subject of your commissions due, the sales terms and conditions document that you signed as a new employee described this process. A customer has 60 days to pay an invoice and commissions are not paid until a customer has paid Quest. I think you've been notified by our HR team that you will be paid on September 20th because your customer has paid their invoice. If there is anything else I can do to settle any of your issues, let me know. Best of luck in your new role. LuAnn CHRO

Explore other reviews about Quest Software

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Driving change. Empowerment.

Cons

There is a lot to work on to accomplish the goals set out by leadership.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The new ELT has been making a lot of changes to shift Quest to newer products, focus, and GTM strategies. This has been much needed, and the future looks much brighter. Regardless of the changes, the culture of respect and inclusivity and people-support has remained. I would refer Quest as an employer, especially the Legal department, to anyone I know.

Cons

As with any period of changes and redirected focus, there has been some turmoil in reductions, tool/platform changes, etc. This would be a tough environment for anyone who has trouble adapting.

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