Worst environment I've ever found myself in. - Sales Assistant Primark Employee Review

1.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is average. Not over the minimum London living wage, but it is usually a few pennies over other retail companies. If you are lucky enough to never been sick, and know how to kiss people's butts, you could become manager within a year.

Cons

No human relationship with anyone higher than you. Management thinks they're better than anyone else. They don't take any advice from staff who has actually been working on the floor more than them. More than a few times I have seen them make horrible decision just for the sake of it. If you're sick more than two times in six months, they go through a whole process of assessing you, treating you like garbage and interrogating you like you committed a felony. They ask you questions with attitude. It drives a lot of people coming in even with high fever, just to avoid this process. Which makes them feel worse and risks to infect other people.

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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