Stressful, overworking and underpaid - Retail Operative Primark Employee Review

2.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Meet some lovely people on the same boat as yourself Most employees are friendly

Cons

Poor salary for the amount of work (21+ get more, 18-21 get less and under 18 get the least for the same work) Awkward hours (most 6-10pm shifts are contracted on under 18s) Mess! Supervisors and Managers often put themselves above you. No extra pay, regardless of holidays or weekends - Christmas staff contracted to work boxing day with no extra pay Inconsiderate of students (shifts at unreasonable times) Fixed rotas Minimal holiday time and are very strict about letting people have a day off regardless of reasons A lot of staff slack and make one person do all the work No benefits or discounts Miserable and repetitive job Most customers are rude and unkind

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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