Worst company I have ever worked for - Escalation Manager OutSystems Employee Review

As an employee who deeply cares about the company’s success, I’ve observed a concerning trend where we seem to be losing customers regularly. I’ve noticed several instances where customer issues remain unaddressed, including support tickets that have been pending for an extended period, some for as long as a year. This pattern indicates a need for a more proactive approach in our customer service and problem resolution strategies.