Great for entry level - Customer Service Representative OpenTable Employee Review

4.0
Jan 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, managment style, easy to get promotions after 6 months, day 1 benefits, team support, only on chats and emails with most customers. Only use phone when dealing with restaurants. A lot of PTO, plus floating holidays, holiday pay is double. Work life balance

Cons

Pay, if you get a bad shift bid due to being new, but pay mostly,

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Profitable company part of Booking Holdings group

Cons

Not a clear AI vision

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