Amazing culture and people, great product and brand - Anonymous employee OpenTable Employee Review

4.0
Jul 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great brand, everyone has positive things to say about OpenTable and the service they provide. The people here are what makes it so special. Everyone genuinely becomes friends and are so genuine and collaborative. Very special culture where everyone are really proud of the company. Amazing CEO

Cons

After the Priceline acquisition as well as OpenTable growing, it has become a lot more corporate. It tried hard to retain its start-up feel but some of the magic is starting to disappear due to Priceline management. Since retention doesn’t seem to be an issue here, there isn’t much room for promotion and raises unless you really push for it

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

avatar
OpenTable Response
1d
Hooray!! Thank you for taking the time to leave this review,
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

avatar
OpenTable Response
1d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All