Worked into the ground for no money - Electrician Octopus Energy Employee Review

2.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good support through out various teams and good benefits

Cons

When I joined 2-3 years ago, this company was the best I had ever worked at. I fully intended on spending the rest of my career here. Since then, workload has increased multiple times over the passed couple of years but yet the pay has stayed the same. The current work and home life balance is abysmal, we are given next to no time to complete meter or EV installs and every second of our day is taken up by work, no time for breaks or lunch. We are also receiving multiple metering jobs as well as EV installs in a day, with high management seemingly having no clue as to how much time and effort is required to complete this work. Currently nearly every engineer you speak to is sick and fed up and demands change, but no one from management seems to listen. It used to be one of octopus’s main focuses, that its employees were happy and enjoyed their job and in turn that happiness would flow through to our great customer experience but that customer experience seems to have taken a back seat. As the company has grown, it is quickly becoming just like every other energy company, when octopus promised they never would!

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Octopus Energy Response
1y
Thank you for adding this post with your feedback. I'm sorry to hear that you feel your experience has changed so much over the past couple of years. Our customers and engineers are at the centre of what we do, and I never want anyone to feel unheard or undervalued. We take your concerns seriously—especially around job timings, workload distribution, and fair pay for skilled roles. We are continually reviewing all of these things to ensure they as fair and as accurate as possible. We are committed to keeping our focus on what made Octopus special in the first place: a company that puts its people and customers first. I also recognise that we do make mistakes and things are not perfect all of the time - therefore it would be amazing if you got in touch with me directly, so we can talk in more detail about how you are feeling. Please email me at Jason.smith@octopusenergy.services

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5.0
Dec 7, 2025
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CEO approval
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Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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