Mediocre - Customer Service Representative Octopus Energy Employee Review

Thank you for sharing your experience with Octopus Energy and your feedback. I’m sorry to hear your time with us was not enjoyable. We really value constructive feedback and know we cannot continue to grow and improve without this. I would love to hear more from you on what you did not find enjoyable so we can hopefully address these. We understand how important proper rest and time off is for our team to look after themselves and ensure they can be their best at work, which is why we have made sure we have a flexible holiday policy where additional holiday can be taken without having to purchase any extra days. Please do reach out to me at my email address if you feel comfortable! Kind regards, Inés Amorelli Head of Operations