Hectic but rewarding - Credit Specialist Octopus Energy Employee Review

5.0
Oct 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to make a difference and make changes to make things better. We're given authority to do what's right for the customer and the time to have proper conversations when people need some real help.

Cons

Very busy, lots of change, quite emotionally demanding with talking to vulnerable customers who can't afford their bills.

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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